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Resumen

 

INTRODUCTION TO THE OPERATIONS SUPPORT SYSTEMS (OSS)

INTRODUCCION A LOS SISTEMAS DE SOPORTE DE OPERACIONES (OSS – OPERATIONS SUPPORT SYSTEMS)
Ing. Fabián A. Pinillos Quintero.
Ing. Andrés Felipe Rendón Ríos.

Abstract: This article presents the key features of the Operations Support Systems (OSS), which is a tool that telecommunications service providers use to mange their network structure, deploy new services, and provide connectivity inside their organizations,
automatically; allowing operational expenses cuts and improving the quality of service. This is a result of a R&D project in the OSS’s area.

Resumen: Este documento presenta las principales características de los Sistemas de Soporte de Operaciones (OSS), herramienta utilizada para administrar la infraestructura de red, desarrollar servicios y proporcionar conectividad dentro de las empresas proveedoras de servicios de telecomunicaciones; todo esto de forma automática disminuyendo los costos operacionales y mejorando la calidad del servicio al cliente. Esto como resultado de un proyecto de investigación en el área de los OSS.

Keywords: Provisioning, workflow, services, operations, automatization.